Humble roots: Palouse Brand is a family-owned farm operating in rural Washington state. With 125 years of experience, Palouse Brand grows, processes, packages and ships legumes and grains directly to consumers with sustainability in mind every step of the way.
When CEO Sara Mader launched Palouse Brand online, she quickly saw that consumers were hungry for their products. So hungry, in fact, that their fulfillment team was overwhelmed by the high demand and would often shut down sales channels just to keep up with orders.
Green, green growth: Palouse Brand soon realized that to meet their growing consumer demand, they needed a partner to scale up their operations quickly. Enter Ware2Go – a UPS company that provides order fulfillment and storage space – which connected Palouse to its nationwide warehouse network.
The result? “Products can now be picked up from our facility in Washington state, transported to a Ware2Go facility, processed and ready to sell in as little as 72 hours,” said Sara.
Not only was Palouse Brand able to deliver on their commitment to their customers, but they were also able to deliver on their commitment to sustainability. By distributing their inventory across five warehouses, they kept inventory as close as possible to their customers, speeding up delivery times and decreasing their carbon footprint.
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